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Do you have “Poly” bags? That was a question a customer called and asked about.   When I first heard what he said I was not sure what he was talking about. Did he say Pauly Bag like a name, did he mean he was looking for a bag size, or maybe something completely different. I was confused, and so I asked him to repeat himself.  Then he said, “well if you are in the packing business, you should know what a poly bag is…” and went on to be quite rude. What made me not get rude back to him was the thought that he was having a bad day or that this was not the first interaction he had that sounded “clueless” to him that day. I just said thank you and that I would go look up what he was talking about. I even went as far to ask him to spell what he was asking for.   But sadly, by that time he was confident I didn’t know what I was doing and hung up. I know what a "poly" bag is and if I had understood him when he first asked the situation would have been different.  But ...

    Volunteer like Katniss Everdeen Effie Trinket:   Now the time has come for us to select one courageous young man and woman for the honor of representing District 12 in the 74th annual Hunger Games. As usual, ladies first. Effie Trinket:   Primrose Everdeen. Where are you dear? Well, come on up. Effie Trinket:   Well, come on up! [Prim walks slowly towards the stage, suddenly Katniss steps out and calls out to Prim] Katniss Everdeen:   Prim! Prim! [the guards stop Katniss from approaching Prim] Katniss Everdeen:  No! I volunteer! I volunteer! I volunteer as tribute! Effie Trinket:  Well, I believe we have our first volunteer. This was what the audience was waiting for, what I was waiting for, the plot twist to get Katniss Everdeen in the middle of the hunger games.   To watch her little sister, walk up on that platform was too much for Katniss and she volunteered.   It made me wonder if I would be willing to do tha...

While watching the first Pirates of the Caribbean movie, Captain Barbossa was ordering his men around and it made me think about my daily walk at work.  You see I walk around the strip mall that our store sets in almost every day.  One of the reasons I do that is because it is simply good for me. In a study, published in the Journal of the American Heart Association, “those who moved more, especially if they [accumulated] an hour of physical activity over the course of the day, cut their mortality risk in half,” explains Gretchen Reynolds, author of The First 20 Minutes: Surprising Science Reveals How We Can Exercise Better, Train Smarter, Live Longer. The other reason I do it is there is trash everywhere and often it just keeps collecting there.  One day I was walking by a big batch of trash thinking to myself, “why doesn’t someone pick that up?   It looks so bad to the customers!” Then it hit me – “ummm… duh! you pick it up, Sill...

"What we call the beginning is often the end. And to make an end is to make a beginning. The end is where we start from." T.S. Elliot I know I read that before and thought it many times while watching the Lord of the Ring movies.  The idea of  what does a good ending look like and what does a good start look like? I've come to the conclusion they are one of the same.  One really can't have a good ending without a good beginning somewhere. "I open at the close" quote from the first snitch Harry Potter caught.  This was a part of the beginning of the ends for Harry and for J.K. Rowling. An incredible series that it seemed no one wanted to end but it was such an awesome end and created so many memories I will never forget I know what a good ending looks like - Rowling gave that to everyone who read about Harry. But I've also had the privilege (more than once) of setting beside someones bed side who was saying good-bye to all of his loved ones as his body sl...